We are almost certain that you will be happy with your purchase. If in the unlikely event that you are not satisfied, we accept returns on all unworn items within 14 days of your purchase. We do not offer exchanges.

 

To be eligible for a return, you should email to cs@artynkitsch.com and send the item within 14 days of the receipt date. Your item must be unworn and in its original condition without physical damages and alterations. All sale items are final and are not eligible for a return.

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

There is often some processing time before a refund is posted. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Although we check all merchandise for defects and damage prior to shipment, please check the product upon arrival to make sure it is free of any defects. To report damaged items, send a picture of the damaged item cs@artynkitsch.com within 7 days of receiving the item. Goods damaged by customer negligence will not be accepted for a return.

*If you have any questions, please send us an email at cs@artynkitsch.com and we will reply to your inquiry promptly. Our customer service team is only accessible through emails.